We offer both refunds and replacements. Customers may request a return within 7 days of delivery.

Yes, we currently charge a flat shipping fee of ₹65 on all orders. This helps us ensure safe packaging and reliable delivery of your products. We always strive to keep our shipping charges minimal while maintaining the best service quality for our customers.

We are an online-only store and deliver all over India using trusted courier services like India Post, Delhivery, Bluedart, and Amazon Ship. This helps us make sure your order reaches you safely and on time.

You can cancel your order right after placing it or before it is sent out. Once it has been shipped, it cannot be canceled. If you need help, contact our customer care on WhatsApp at 9879922997 (https://wa.me/9879922997)or email us at support@rionora.com(mailto:support@rionora.com)

Delivery in 4–9 working days depending on location.

You can check your order status on Rionora. Once your order is shipped, you will get an email with the tracking details.